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"Perceptions of Customer Service, Information Privacy, and Product Quality ..."

Marc L. Resnick, Raquel Montania (2003)

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DOI: 10.1207/S15327590IJHC1602_05

access: closed

type: Journal Article

metadata version: 2020-06-18

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Marc L. Resnick, Raquel Montania:
Perceptions of Customer Service, Information Privacy, and Product Quality From Semiotic Design Features in an Online Web Store. Int. J. Hum. Comput. Interact. 16(2): 211-234 (2003)

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