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"Transactional quality, relational quality, and consumer e-loyalty: ..."

Jiaming Fang, Yunfei Shao, Chao Wen (2016)

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DOI: 10.1016/J.IJINFOMGT.2016.08.006

access: closed

type: Journal Article

metadata version: 2022-10-02

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Jiaming Fang, Yunfei Shao, Chao Wen:
Transactional quality, relational quality, and consumer e-loyalty: Evidence from SEM and fsQCA. Int. J. Inf. Manag. 36(6): 1205-1217 (2016)

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