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"Fuzzy DEMATEL-ANP-Based Approach for Determining the CRM Readiness Factors."

Dorna Jazebi Moghaddam, Zeinab Sazvar, Abbas Keramati (2024)

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DOI: 10.1142/S0219622023500505

access: closed

type: Journal Article

metadata version: 2024-05-04

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Dorna Jazebi Moghaddam, Zeinab Sazvar, Abbas Keramati:
Fuzzy DEMATEL-ANP-Based Approach for Determining the CRM Readiness Factors. Int. J. Inf. Technol. Decis. Mak. 23(2): 825-883 (2024)

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