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"Exploring ITIL® Implementation Challenges in Latin American Companies."

Teresa Lucio-Nieto, Dora Luz González-Bañales (2019)

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DOI: 10.4018/IJITSA.2019010105

access: closed

type: Journal Article

metadata version: 2020-08-25

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  - journals/ijitsa/Lucio-NietoG19
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  - https://dblp.org/rec/journals/ijitsa/Lucio-NietoG19
Teresa Lucio-Nieto, Dora Luz González-Bañales:
Exploring ITIL® Implementation Challenges in Latin American Companies. Int. J. Inf. Technol. Syst. Approach 12(1): 73-86 (2019)

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