"An Extensive Review of IT Service Design in Seven International ITSM ..."

Manuel Mora Tavarez et al. (2014)

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DOI: 10.4018/IJITSA.2014070105

access: closed

type: Journal Article

metadata version: 2022-01-08

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Manuel Mora Tavarez, Mahesh S. Raisinghani, Rory V. O'Connor, Jorge Marx Gómez, Ovsei Gelman:
An Extensive Review of IT Service Design in Seven International ITSM Processes Frameworks: Part I. Int. J. Inf. Technol. Syst. Approach 7(2): 83-107 (2014)

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