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"Service quality and customer satisfaction measurement of mobile ..."

Jengchung V. Chen, Bayu Aji Aritejo (2008)

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DOI: 10.1504/IJMC.2008.016575

access: closed

type: Journal Article

metadata version: 2020-03-13

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Jengchung V. Chen, Bayu Aji Aritejo:
Service quality and customer satisfaction measurement of mobile value-added services: a conceptual review. Int. J. Mob. Commun. 6(2): 165-176 (2008)

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