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"Role of channel integration on the service quality, satisfaction, and ..."

Shuiqing Yang et al. (2017)

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DOI: 10.1504/IJMC.2017.10001203

access: closed

type: Journal Article

metadata version: 2024-04-24

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Shuiqing Yang, Yaobin Lu, Patrick Y. K. Chau, Sumeet Gupta:
Role of channel integration on the service quality, satisfaction, and repurchase intention in a multi-channel (online-cum-mobile) retail environment. Int. J. Mob. Commun. 15(1): 1-25 (2017)

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