"Assessment of employees' perceptions of service quality and satisfaction ..."

Jung-Yu Lai (2006)

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DOI: 10.1016/J.IJHCS.2006.04.007

access: closed

type: Journal Article

metadata version: 2020-02-21

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Jung-Yu Lai:
Assessment of employees' perceptions of service quality and satisfaction with e-business. Int. J. Hum. Comput. Stud. 64(9): 926-938 (2006)

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