BibTeX record journals/ijpr/MetcalfHFS18

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  author    = {Ashley Y. Metcalf and
               Marco Habermann and
               Timothy D. Fry and
               James K. Stoller},
  title     = {The impact of quality practices and employee empowerment in the performance
               of hospital units},
  journal   = {Int. J. Prod. Res.},
  volume    = {56},
  number    = {18},
  pages     = {5997--6014},
  year      = {2018}
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