"How to measure service quality in internet banking."

Eduardo Torres-Moraga, Arturo Z. Vasquez-Parraga, Cristobal Barra (2010)

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DOI: 10.1504/IJSS.2010.038671

access: closed

type: Journal Article

metadata version: 2020-09-24

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Eduardo Torres-Moraga, Arturo Z. Vasquez-Parraga, Cristobal Barra:
How to measure service quality in internet banking. Int. J. Serv. Stand. 6(3/4): 236-255 (2010)

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