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"The Effect of Online Service Retailers' Quality Gaps on Customer Satisfaction."
Asem Majed Othman, Vincent K. Omachonu, Emad Hashiem Abualsauod (2017)
- Asem Majed Othman, Vincent K. Omachonu, Emad Hashiem Abualsauod:
The Effect of Online Service Retailers' Quality Gaps on Customer Satisfaction. Int. J. Syst. Serv. Oriented Eng. 7(1): 21-44 (2017)
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