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"User-Centred Systems Design as Organizational Change: A Longitudinal ..."
Jan Gulliksen et al. (2009)
- Jan Gulliksen, Åsa Cajander

, Bengt L. Sandblad, Elina Eriksson
, Iordanis Kavathatzopoulos:
User-Centred Systems Design as Organizational Change: A Longitudinal Action Research Project to Improve Usability and the Computerized Work Environment in a Public Authority. Int. J. Technol. Hum. Interact. 5(3): 13-53 (2009)

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