"A Usability Comparison of SMS and IVR as Digital Banking Channels."

Gareth Peevers et al. (2011)

> Home

Details and statistics

DOI: 10.4018/JTHI.2011100101

access: closed

type: Journal Article

metadata version: 2025-03-03

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/ijthi/PeeversDJM11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijthi/PeeversDJM11
Gareth Peevers, Gary Douglas, Mervyn A. Jack, Diarmid Marshall:
A Usability Comparison of SMS and IVR as Digital Banking Channels. Int. J. Technol. Hum. Interact. 7(4): 1-16 (2011)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.