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"Emotions in crisis management: an analysis of the organisational response ..."
Ruth Cohn et al. (2000)
- Ruth Cohn, Kathleen M. Carley

, John R. Harrald, William A. Wallace:
Emotions in crisis management: an analysis of the organisational response of two natural disasters. Int. J. Technol. Manag. 19(3/4/5): 313-335 (2000)

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