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"The effect of service convenience on post-purchasing behaviours."
Kuo-Chien Chang et al. (2010)
- Kuo-Chien Chang, Mu-Chen Chen, Chia-Lin Hsu, Nien-Te Kuo:

The effect of service convenience on post-purchasing behaviours. Ind. Manag. Data Syst. 110(9): 1420-1443 (2010)

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