"Using text mining to measure mobile banking service quality."

Byung-Hak Leem, Seong-Won Eum (2021)

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DOI: 10.1108/IMDS-09-2020-0545

access: closed

type: Journal Article

metadata version: 2021-05-16

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Byung-Hak Leem, Seong-Won Eum:
Using text mining to measure mobile banking service quality. Ind. Manag. Data Syst. 121(5): 993-1007 (2021)

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