"Exploring the service quality in the e-commerce context: a triadic view."

Yong Lin et al. (2016)

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DOI: 10.1108/IMDS-04-2015-0116

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type: Journal Article

metadata version: 2024-10-06

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Yong Lin, Jing Luo, Shuqin Cai, Shihua Ma, Ke Rong:
Exploring the service quality in the e-commerce context: a triadic view. Ind. Manag. Data Syst. 116(3): 388-415 (2016)

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