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"Universal structure modeling approach to customer satisfaction index."

Ali Turkyilmaz et al. (2013)

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DOI: 10.1108/IMDS-12-2012-0444

access: closed

type: Journal Article

metadata version: 2020-04-25

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  - https://dblp.org/rec/journals/imds/TurkyilmazOZD13
Ali Turkyilmaz, Asil Oztekin, Selim Zaim, Omer Fahrettin Demirel:
Universal structure modeling approach to customer satisfaction index. Ind. Manag. Data Syst. 113(7): 932-949 (2013)

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