"Do Trusting Belief and Social Presence Matter? Service Satisfaction in ..."

Tai Ming Wut et al. (2025)

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DOI: 10.3390/INFORMATICS12030091

access: open

type: Journal Article

metadata version: 2025-11-06

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  - https://dblp.org/rec/journals/informatics/WutLXK25
Tai Ming Wut, Stephanie W. Lee, Jing (Bill) Xu, Man Lung Jonathan Kwok:
Do Trusting Belief and Social Presence Matter? Service Satisfaction in Using AI Chatbots: Necessary Condition Analysis and Importance-Performance Map Analysis. Informatics 12(3): 91 (2025)

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