"Practice Summary: Henkel Uses Analytics to Improve Call Center Performance."

John Maleyeff, Canan Gunes Corlu (2024)

> Home

Details and statistics

DOI: 10.1287/INTE.2021.0106

access: closed

type: Journal Article

metadata version: 2025-01-19

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/interfaces/MaleyeffC24
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/interfaces/MaleyeffC24
John Maleyeff, Canan Gunes Corlu:
Practice Summary: Henkel Uses Analytics to Improve Call Center Performance. INFORMS J. Appl. Anal. 54(4): 357-364 (2024)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.