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"The impact of perceived online service quality on swift guanxi: ..."
Si Shi et al. (2018)
- Si Shi
, Ren Mu, Lin Lin, Yang Chen, Gang Kou
, Xue-Jiao Chen:
The impact of perceived online service quality on swift guanxi: Implications for customer repurchase intention. Internet Res. 28(2): 432-455 (2018)
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