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"How does media richness contribute to customer loyalty to mobile instant ..."
Fan-Chen Tseng et al. (2017)
- Fan-Chen Tseng, T. C. E. Cheng

, Kai Li, Ching-I Teng
:
How does media richness contribute to customer loyalty to mobile instant messaging? Internet Res. 27(3): 520-537 (2017)

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