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"Rate-Based Daily Arrival Process Models with Application to Call Centers."

Boris N. Oreshkin, Nazim Régnard, Pierre L'Ecuyer (2016)

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DOI: 10.1287/OPRE.2016.1484

access: closed

type: Journal Article

metadata version: 2021-10-14

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Boris N. Oreshkin, Nazim Régnard, Pierre L'Ecuyer:
Rate-Based Daily Arrival Process Models with Application to Call Centers. Oper. Res. 64(2): 510-527 (2016)

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