"Call Center Staffing: Service-Level Constraints and Index Priorities."

Seung Bum Soh, Itai Gurvich (2017)

Details and statistics

DOI: 10.1287/OPRE.2016.1532

access: closed

type: Journal Article

metadata version: 2024-05-07

a service of  Schloss Dagstuhl - Leibniz Center for Informatics