"Joint Product Improvement by Client and Customer Support Center: The Role ..."

Shantanu Bhattacharya, Alok Gupta, Sameer Hasija (2014)

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DOI: 10.1287/ISRE.2013.0504

access: closed

type: Journal Article

metadata version: 2020-03-13

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Shantanu Bhattacharya, Alok Gupta, Sameer Hasija:
Joint Product Improvement by Client and Customer Support Center: The Role of Gain-Share Contracts in Coordination. Inf. Syst. Res. 25(1): 137-151 (2014)

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