"Managerial Response to Online Positive Reviews: Helpful or Harmful?"

Chaoqun Deng, Thiagarajan Ravichandran (2024)

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DOI: 10.1287/ISRE.2019.0175

access: closed

type: Journal Article

metadata version: 2025-03-07

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Chaoqun Deng, Thiagarajan Ravichandran:
Managerial Response to Online Positive Reviews: Helpful or Harmful? Inf. Syst. Res. 35(4): 1802-1823 (2024)

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