"Discovering Hidden Emotional Heterogeneity of Customers in Textual Reviews ..."

Nasa Zata Dina et al. (2024)

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DOI: 10.3837/TIIS.2024.10.006

access: open

type: Journal Article

metadata version: 2025-03-03

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Nasa Zata Dina, Sri Devi Ravana, Norisma Idris, Tseng-Ping Chiu:
Discovering Hidden Emotional Heterogeneity of Customers in Textual Reviews and its Influencing Factors. KSII Trans. Internet Inf. Syst. 18(10): 2920-2942 (2024)

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