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"The distribution of computing: the knowledge markets of distributed ..."
Kristin R. Eschenfelder, Robert Heckman, Steve Sawyer (1998)
- Kristin R. Eschenfelder

, Robert Heckman, Steve Sawyer
:
The distribution of computing: the knowledge markets of distributed technical support specialists. Inf. Technol. People 11(2): 84-103 (1998)

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