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"A process model for identifying online customer engagement patterns on ..."
Vidyasagar M. Potdar et al. (2018)
- Vidyasagar M. Potdar, Sujata Joshi

, Rahul Harish, Richard L. Baskerville
, Pornpit Wongthongtham:
A process model for identifying online customer engagement patterns on Facebook brand pages. Inf. Technol. People 31(2): 595-614 (2018)

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