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"A big data methodology for categorising technical support requests using ..."
Arantxa Duque Barrachina, Aisling O'Driscoll (2014)
- Arantxa Duque Barrachina, Aisling O'Driscoll:
A big data methodology for categorising technical support requests using Hadoop and Mahout. J. Big Data 1: 1 (2014)
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