"Actionable Social Media Competitive Analytics For Understanding Customer ..."

Wu He et al. (2016)

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DOI: 10.1080/08874417.2016.1117377

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type: Journal Article

metadata version: 2020-04-16

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Wu He, Xin Tian, Yong Chen, Dazhi Chong:
Actionable Social Media Competitive Analytics For Understanding Customer Experiences. J. Comput. Inf. Syst. 56(2): 145-155 (2016)

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