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"E-service quality model for Indian government portals: citizens' perspective."

Debjani Bhattacharya, Umesh Gulla, M. P. Gupta (2012)

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DOI: 10.1108/17410391211224408

access: closed

type: Journal Article

metadata version: 2020-04-02

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  - journals/jeim/BhattacharyaGG12
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  - https://dblp.org/rec/journals/jeim/BhattacharyaGG12
Debjani Bhattacharya, Umesh Gulla, M. P. Gupta:
E-service quality model for Indian government portals: citizens' perspective. J. Enterp. Inf. Manag. 25(3): 246-271 (2012)

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