"Modeling the contingent role of technological optimism on customer ..."

Abdul Kadir Othman, Muhammad Iskandar Hamzah, Lailatul Faizah Abu Hassan (2020)

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DOI: 10.1108/JEIM-09-2019-0295

access: closed

type: Journal Article

metadata version: 2020-06-16

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  - https://dblp.org/rec/journals/jeim/OthmanHH20
Abdul Kadir Othman, Muhammad Iskandar Hamzah, Lailatul Faizah Abu Hassan:
Modeling the contingent role of technological optimism on customer satisfaction with self-service technologies. J. Enterp. Inf. Manag. 33(3): 559-578 (2020)

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