"The role of procedural, financial and relational switching costs in the ..."

Weizhao Huang et al. (2021)

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DOI: 10.1007/S40558-021-00202-9

access: closed

type: Journal Article

metadata version: 2025-03-03

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Weizhao Huang, Jingna Wang, Jinbo Jiang, Jinwen Tang:
The role of procedural, financial and relational switching costs in the Chinese online hotel booking market: antecedents and consequences. J. Inf. Technol. Tour. 23(3): 439-470 (2021)

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