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"The role of procedural, financial and relational switching costs in the ..."
Weizhao Huang et al. (2021)
- Weizhao Huang, Jingna Wang
, Jinbo Jiang, Jinwen Tang:
The role of procedural, financial and relational switching costs in the Chinese online hotel booking market: antecedents and consequences. J. Inf. Technol. Tour. 23(3): 439-470 (2021)

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