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"A framework to create key performance indicators for knowledge management ..."
Francisco M. del-Rey-Chamorro et al. (2003)
- Francisco M. del-Rey-Chamorro, Rajkumar Roy, Bert van Wegen, Andy Steele:
A framework to create key performance indicators for knowledge management solutions. J. Knowl. Manag. 7(2): 46-62 (2003)
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