"Designing Online Virtual Advisors to Encourage Customer Self-disclosure: A ..."

Sameh Al-Natour, Izak Benbasat, Ron Cenfetelli (2021)

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DOI: 10.1080/07421222.2021.1962595

access: closed

type: Journal Article

metadata version: 2022-06-23

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Sameh Al-Natour, Izak Benbasat, Ron Cenfetelli:
Designing Online Virtual Advisors to Encourage Customer Self-disclosure: A Theoretical Model and an Empirical Test. J. Manag. Inf. Syst. 38(3): 798-827 (2021)

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