"Impact of Formal Controls on Client Satisfaction and Profitability in ..."

Nishtha Langer, Deepa Mani (2018)

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DOI: 10.1080/07421222.2018.1522895

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type: Journal Article

metadata version: 2022-06-23

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Nishtha Langer, Deepa Mani:
Impact of Formal Controls on Client Satisfaction and Profitability in Strategic Outsourcing Contracts. J. Manag. Inf. Syst. 35(4): 998-1030 (2018)

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