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"Online review analysis-based multi-criteria decision-making for evaluating ..."
Zi-Yu Chen et al. (2024)
- Zi-Yu Chen

, Fei Xiao
, Yi-ting Wang, Ya'nan Wang, Wen-hui Hou
, Jian-qiang Wang
, Lin Li:
Online review analysis-based multi-criteria decision-making for evaluating patient satisfaction: A case study of the Haodf website. J. Oper. Res. Soc. 75(5): 841-859 (2024)

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