"Measuring the Service Quality of E-Commerce and Competitive Strategies."

Shu-Fong Chang et al. (2014)

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DOI: 10.4018/IJWSR.2014070105

access: closed

type: Journal Article

metadata version: 2022-01-08

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Shu-Fong Chang, Jen-Chi Chang, Kuo-Hua Lin, Bin Yu, Yu-Cheng Lee, Sang-Bing Tsai, Jie Zhou, Chao Wu, Zi-Chun Yan:
Measuring the Service Quality of E-Commerce and Competitive Strategies. Int. J. Web Serv. Res. 11(3): 96-115 (2014)

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