BibTeX record journals/mansci/LapreT06

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@article{DBLP:journals/mansci/LapreT06,
  author    = {Michael A. Lapr{\'{e}} and
               Nikos Tsikriktsis},
  title     = {Organizational Learning Curves for Customer Dissatisfaction: Heterogeneity
               Across Airlines},
  journal   = {Manag. Sci.},
  volume    = {52},
  number    = {3},
  pages     = {352--366},
  year      = {2006},
  url       = {https://doi.org/10.1287/mnsc.1050.0462},
  doi       = {10.1287/mnsc.1050.0462},
  timestamp = {Tue, 30 Jun 2020 11:41:10 +0200},
  biburl    = {https://dblp.org/rec/journals/mansci/LapreT06.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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