"Quality Management and Job Quality: How the ISO 9001 Standard for Quality ..."

David I. Levine, Michael W. Toffel (2010)

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DOI: 10.1287/MNSC.1100.1159

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type: Journal Article

metadata version: 2020-06-30

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David I. Levine, Michael W. Toffel:
Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers. Manag. Sci. 56(6): 978-996 (2010)

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