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"Leveraging Philanthropic Behavior for Customer Support: The Case of User ..."
Wael Jabr et al. (2014)
- Wael Jabr, Radha V. Mookerjee, Yong Tan, Vijay S. Mookerjee:

Leveraging Philanthropic Behavior for Customer Support: The Case of User Support Forums. MIS Q. 38(1): 187-208 (2014)

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