"Strategic Queueing Behavior and Its Impact on System Performance in ..."

Pengfei Guo, Zhe George Zhang (2013)

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DOI: 10.1287/MSOM.1120.0406

access: closed

type: Journal Article

metadata version: 2020-10-01

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Pengfei Guo, Zhe George Zhang:
Strategic Queueing Behavior and Its Impact on System Performance in Service Systems with the Congestion-Based Staffing Policy. Manuf. Serv. Oper. Manag. 15(1): 118-131 (2013)

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