"Applying sentiment analytics to examine social media crises: a case study ..."

Xin Tian, Wu He, Feng-Kwei Wang (2022)

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DOI: 10.1108/DTA-09-2018-0087

access: closed

type: Journal Article

metadata version: 2022-02-23

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Xin Tian, Wu He, Feng-Kwei Wang:
Applying sentiment analytics to examine social media crises: a case study of United Airline's crisis in 2017. Data Technol. Appl. 56(1): 1-23 (2022)

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