"Agent Productivity Modeling in a Call Center Domain Using Attentive ..."

Abdelrahman Ahmed et al. (2020)

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DOI: 10.3390/S20195489

access: open

type: Journal Article

metadata version: 2020-12-25

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Abdelrahman Ahmed, Sergio Toral, Khaled Shaalan, Yasser Hifny:
Agent Productivity Modeling in a Call Center Domain Using Attentive Convolutional Neural Networks. Sensors 20(19): 5489 (2020)

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