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"Information sharing for effective IT incident resolving in IT service ..."

Jan Vlietland, Hans van Vliet (2015)

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DOI: 10.1002/SMR.1697

access: closed

type: Journal Article

metadata version: 2020-03-06

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Jan Vlietland, Hans van Vliet:
Information sharing for effective IT incident resolving in IT service provider networks: a financial service case study. J. Softw. Evol. Process. 27(2): 73-94 (2015)

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