"Evaluation of quality of online shopping services in times of COVID-19 ..."

Fagner José Coutinho de Melo et al. (2023)

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DOI: 10.1007/S00500-022-07696-3

access: closed

type: Journal Article

metadata version: 2023-06-02

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Fagner José Coutinho de Melo, Larissa de Arruda Xavier, André Philippi Gonzaga de Albuquerque, Denise Dumke de Medeiros:
Evaluation of quality of online shopping services in times of COVID-19 based on E-S-QUAL model and Fuzzy TOPSIS method. Soft Comput. 27(11): 7497-7511 (2023)

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