"Systematic controller design to drive high-load call centers."

Michael Seidl (2006)

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DOI: 10.1109/TCST.2005.860531

access: closed

type: Journal Article

metadata version: 2020-06-08

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Michael Seidl:
Systematic controller design to drive high-load call centers. IEEE Trans. Control. Syst. Technol. 14(2): 216-223 (2006)

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