"The effects of service interactivity on the satisfaction and the loyalty ..."

Minkyoung Kim et al. (2015)

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DOI: 10.1016/J.TELE.2015.05.003

access: closed

type: Journal Article

metadata version: 2022-10-02

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Minkyoung Kim, Younghoon Chang, Myeong-Cheol Park, Jongtae Lee:
The effects of service interactivity on the satisfaction and the loyalty of smartphone users. Telematics Informatics 32(4): 949-960 (2015)

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