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"Improving Quality and Operational Performance of Service Organizations: An ..."

Mahour Mellat Parast, Arsalan Safari (2024)

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DOI: 10.1109/TEM.2021.3107499

access: open

type: Journal Article

metadata version: 2024-03-08

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  - https://dblp.org/rec/journals/tem/ParastS24
Mahour Mellat Parast, Arsalan Safari:
Improving Quality and Operational Performance of Service Organizations: An Empirical Analysis Using Repeated Cross-Sectional Data of U.S. Firms. IEEE Trans. Engineering Management 71: 656-670 (2024)

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